Refund policy
RETURN & REFUND POLICY
Eligible Items
Returns accepted for:
- Unused grinders
- Items in original packaging
- Defective or damaged items
Not eligible:
- Used or unsanitary items
- Clearance or final-sale items
Return Window
Returns accepted within 14 days of delivery.
Condition of Returned Items
Items must be:
- Unused
- In original packaging
- Free of any wear
Refund Options
- Refund to original payment method
- Replacement unit
- Store credit (optional)
Return Process
- Email mawadevllc@outlook.com
- Provide order number & reason for return
- Receive return approval & instructions
- Ship product back (customer pays return shipping)
- Refund issued after inspection