Shipping policy
SHIPPING POLICY
Last updated: June 9, 2026
SHIPPING REGIONS
Colorado Crusher currently ships to all 50 U.S. states. We do not offer international shipping at this time.
FREE SHIPPING
We offer free standard shipping on all U.S. orders. No minimum order value is required. This offer applies to standard ground shipping only and is not applicable to express or expedited shipping options.
SHIPPING CARRIERS
We ship via USPS, UPS, and FedEx. The carrier used for your order is selected based on your location, order size, and current carrier availability. We cannot guarantee a specific carrier.
ORDER PROCESSING TIME
Orders are processed within 1–3 business days (Monday through Friday, excluding federal holidays). Orders placed after 3:00 PM CT or on weekends and holidays will begin processing the next business day.
ESTIMATED DELIVERY TIMES
After your order has been processed and shipped, estimated delivery times are as follows:
- Standard Shipping (Free): 3–7 business days
- Express Shipping (if available at checkout): 2–3 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or peak seasons.
TRACKING YOUR ORDER
A tracking number will be emailed to you once your order has shipped. You can use this tracking number on the carrier's website to monitor the status of your delivery.
LOST OR DAMAGED PACKAGES
If your package arrives damaged, please take photos immediately and contact us at mawadevllc@outlook.com within 7 days of delivery with your order number and photos. We will arrange a replacement at no charge.
If your tracking shows your package as delivered but you have not received it, please:
1. Check with neighbors, building management, or other household members.
2. Wait 24–48 hours, as packages are sometimes marked delivered prematurely.
3. If still missing after 48 hours, contact us at mawadevllc@outlook.com.
Lost packages require a carrier investigation, which can take 7–14 business days. Once the investigation is complete, we will issue a replacement or refund as appropriate.
Colorado Crusher is not responsible for packages reported lost or stolen after a confirmed delivery scan.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is correct before completing your order. If you need to correct your address, contact us immediately at mawadevllc@outlook.com. We cannot guarantee address changes after an order has been processed. Colorado Crusher is not responsible for orders shipped to an incorrectly provided address.
CONTACT
For shipping inquiries, please contact us at:
Email: mawadevllc@outlook.com
Address: 640 S Mason Rd, Katy, TX 77450, USA